Shipping policy

We offer FREE shipping on all orders delivered by FedEx or the most affordable available provider.

We ship the items from our warehouses in CA or FL depending on product availability and shipping distance.

 

Shipment Processing Time

All orders are processed and shipped within 1-2 business days of receipt. Orders are not processed or shipped from Friday to Sunday, or holidays.

The fulfillment of the delivery will take 2-7 days affected by the distance and the carrier's operational efficiency.

When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when the weather permits.

 

Shipping Location:

1. We ship to addresses within the continental US.
2. We do not ship to any islands, Alaska, Hawaii, Puerto Rico, Guam, Northern Marina Islands, United States Virgin Islands, any mainland USA islands, or any international destination including Canada.
3. We do not ship to FPO, APO, and PO Box addresses.

 

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

 

Signature Required?

1. Our website does not have a signature service by default.
2. If you need the signature service, you can choose the Signature Required when you place an order. An Extra fee for a Direct signature required may be charged.

 

Notice:

Some items, depending on value, shipping issues, or size are shipped with Signature Required. Someone from the household will need to sign for these items. These items can also be picked up and signed for at the local FedEx location if you contact them and arrange for this.

 

Damages:

Bosonshop is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

 

Note:

1. Please be sure to verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost in case you don't like the item after you buy it or you place the wrong order.