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Questions & Answers
Have a Question?
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What is your policy for damages during shipping and is there a warranty. Do you need a heater in the winter in South Carolina?
Thanks for your questionsFirst of all, we will help you replace that when you received the damaged parts, you can buy with confidence. Therefor, you can check if your item is well in time when you received your package, so that we can help you solve your question asap. We are willing to help you. But under normal circumstances, our items are all complete. If there is any problem when you received, we will reply as soon as possible after receiving your feedback and help you solve it.
Besides, here is our policy, you can also refer it: https://www.bosonshop.com/policies/refund-policySecondly, The polycarbonate greenhouse stay warm in the winter. You can choose not to use the heater.Because sunlight passes through the panels, and is also absorbed by the panels themselves, polycarbonate greenhouses tend to stay warmer for longer periods of time as compared to glass greenhouses.And Polycarbonate panels are resistant to extreme temperature either hot or cold, sunlight, snow, rain, and impact. This enables the panels to last for many many years without fading or discoloring while also remaining damage free from any various impacts over the years.